Major Release

Atmosphere

All-new lightning-fast infrastructure
A bigger, better, faster base for a rapid experience now, and everything we’ll build in the future.

Building the next generation
of guest engagement

Flight Assist AI
Send automated feedback emails to gain insights into your guests' thoughts, while expanding your database with another opportunity for opt-in.
Flight Assist AI

Elevate your decision-making and drive both new and repeat business with our cutting-edge AI chatbot. Want to join our Private BETA program and be at the forefront of the future of guest engagement? Register your interest here.

Feedback

Gain insights into your guests thoughts and track progress over time across your estate, while expanding your database with another opportunity for opt-in.

Email Builder AI

Lean on your creative companion to supercharge your email creation efficiency.

Audience Export

Effortlessly export guest data with the same segmentation capabilities as Airship search.

Smart Location

Airship does the heavy lifting to make sure the right person receives the right content from the location they’re most interested in.

Visit & Spend Targeting

Unlock new digital guest journeys by defining your audience by the number of times they’ve visited, and how much they’ve spent with you.

Room Targeting

Replicate your amazing guest-first service in the digital world by tailoring emails with room-specific information.

Human Support

We continue to invest in good people, full of hospitality smarts, who really care about doing right.

This is only the beginning.

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FAQs

What is Atmosphere?

Atmosphere is a major release of features on Airship, designed to take your email marketing to the next level. Our lightning-fast infrastructure provides us with a robust base for everything that we will build in the future.

Do I have to pay to get Atmosphere?

Most of Atmosphere's features are free and automatically added to your dashboard. As Feedback is a booster, there is an additional charge for this, however, if you are a customer at launch, Feedback will be added to your account for free for two months. You can find out more about Feedback here.

What will be coming in future releases?

We’re building the future of guest engagement, so we’ll be adding lots of new features to Airship in the future that will enhance the experience your customers have when they during, before, and after they visit your venues.

How do I turn on new features?

New features will be automatically turned on and added to your Airship dashboard.