'When picking a new CRM system, I instantly gravitated towards Airship as their integrations are great and their Proof of Presence tool is incredible.I can’t wait to really start utilising its features to support our digital innovation plans.The system is set up ready to support our growth plans and really understand our customer data as well as supporting our marketing strategies moving forward. The process and on boarding was so smooth and the team really helped me in ensuring we were set up for success. As well as this, I can’t wait to really start utilising its features to support our digital innovation plans.'

‘Toggle and Airship have simply transformed our marketing strategy. Although this is the 3rd time I've onboarded both, the changes and developments they have invested over the last 5 years means that we can understand our customer more, and ultimately convert our emails into visits. Using targeted emails based on Airships PoP has allowed us to not only increase our SPH but has also allowed us to drive reactive sales and bums on seats! It’s been worth every penny, and has paid for its self over and over again in the short time we’ve had it.’

'The Airship team has been a dream. For the first time, in a long time, we feel like we finally have the tools in place to implement a proper strategy.'

'With 85 million customers at year stopping with us, we wanted to introduce a CRM system that would help us to better understand our customers and give us the platform to talk to them in the most efficient and engaging way. Airship are true experts in this field and this partnership takes our customer relations to the next level.'

'It was an absolute no brainer to join Airship, these guys are experts at what they do and they have proven they are true hospitality hereos during the pandemic. Their support network feels like it is working with part of your own team.'

'Given the high amount of digital touch points throughout our customer journey, we wanted to introduce a robust system that would help us understand and use the data we collect in the most effective way possible. We decided to partner with Airship & Toggle because the functionality of both platforms will help take us to the next level when it comes to providing our customers with more relevant, targeted information and offers.'

'Switching to Airship has been a significant move for our brand. We are now able to get clearer understanding of our aundience and can communicate with them in a much more targeted way. The platform has many dynamic features and integrations that will assist us as we continue to grow the brand. We are looking forward to our journey onboard with airship.'

'In a year where we have gone from barely any tech to rather spangly CRM system, Airship have been at the centre helping us build our database. From customised customer newsletters to helping us gain feedback via automated emails, it has been a real game changer for us to be able to talk to our customers, even when the doors have been closed. Adding to that the team at Airship are brilliant, super helpful and all round good eggs.'

'When we came to evaluate CRM platforms to support our digital strategic objectives, Airship stood out as an inspiring and collaborative partner with a tested track record. Working in the platform is intuitive and whenever we needed support Airship have been quick to help.'

'We looked at a number of CRM and Voucher partners but what we loved about Airship and Toggle is their focus on the hospitality industry. They get it. They love it. They feel like true partners that we can grow with.'

'So the reason we’re using Toggle & Airship is because they offer a fully integrated solution with our EPOS system & social Wifi allowing us to create a state of the art marketing hub for our hospitality business that can rival that of our much larger competitors. The team have a been incredible during the set-up, coping eloquently with every request we throw there way, we look forward to a long working relationship with Airship & Toggle!.'

'A great customer experience is impossible without ongoing and meaningful communication. We feel Airship’s support will help us create personal relationships with our customers, determine their needs and capitalise on improved customer relations. We are so excited to be on this journey with Airship!'

'We love how many integrations Airship has – Design my Night, Wireless Social, trck.to etc etc! Also looking forward to using the new email builder.'

‘We’re excited to have Airship onboard this journey with us. Customer relations is vital to our business and Airship’s support has helped us seamlessly build this.’

‘We have recently onboarded with Airship and are very excited to be working together. It is exactly the CRM solution we were looking for to have a seamless experience in our data management processes. The team at Airship cannot be more helpful and are looking forward to a long-term partnership with them.’

‘I’ve worked with Airship across a number of brands over the past few years, and apart from the platform being brilliant, the thing that keeps me coming back to them is their people. I love that I never have to wait too long for a response to my increasingly daft questions, and they’re always answered and investigated with patience and care. Thanks Airship!’

‘Implementing Airship and Toggle together has been an absolute game-changer as we look to build out our customer experience. For us, interaction with our amazing customers is best served on a personal level through targeted automations and we can achieve this super easily on the platforms!’

‘Airship has revolutionised our marketing strategy and has helped us streamline every campaign we launch. From our integrated partners, Design my Night, Zonal, HLS, Toggle, Wireless Social and soon feed it back we are gathering more information about our customers than ever. Not only are the airship and toggle teams on board to help us with any query, they are just as enthusastic about our ideas and campaigns as we are. Thanks Airship!’

‘We've worked with Airship since February 2022 within our Carousel brand, so it was a no-brainer to bring them into the rest of our operation for our other venues throughout the last year. We chose them initially to enhance our marketing capability, allowing us to be more targeted with our data and have the ability to include vouchers to increase visit frequency. It's been great working with the team; they've always been quick to respond and go above & beyond to resolve any issues we have.’

‘We decided to join Airship as we were already comfortable with their sister company, Toggle. We have many systems across our businesses that capture data and we were looking for something to tie everything together. Airship has sufficient integrations to make this happen, but also goes one step further by automating our customer journey and delivers sufficient promotions, which we develop, to drive repeat bookings and loyalty. Overall, it is a great system that works hard for you in the background and delivers tangible results.’

‘The team at Airship and Toggle have been incredibly helpful with regards to setting up our accounts and continue to help and support us with any queries that we have. This is supported by the wide range of resources which are available. Both sites are very user-friendly and offer a wide range of functions, all of which are useful.’

‘A lot of people talk about Customer Journeys but not many can provide slick, digital, integrated and segmented ones. Airship can.’

‘We are over the moon to now be live with Airship. Allowing us to collect customer transactions through our epos system and easily integrates with our toggle vouchers. It is allowing us to be more creative with our marketing and get in touch with lapsed customers which ultimately should drive loyalty. We have also been able to create automations on sign-ups for giveaways for new store openings which is ideal as we franchise out.’

‘At London Shuffle Club we were looking for a marketing tool that could provide us with valuable insights about our customers and their patterns, and at the same time allow direct communication to segments, target campaigns to audiences and use automations to enhance the customer journey and relationship with the brand. AIRSHIP was the obvious choice, delivering on all the requirements and more, allowing us to seamlessly integrate with other systems we use, like POS, reservations, and others, to provide more and better insights.’

‘We owe a massive thanks to all our supporters and partners. Airship have been with us from the start as investors and have allowed us to use their platform to stay in touch with our supporters and investors. They are a great team and we appreciate their involvement in the campaign.’

‘Airship has helped improve our CRM strategy, introducing automations such as birthday emails partnered up with Toggle to help measure direct return. The email builder is easy to use and fully branded to keep consistency across channels.’