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Airship

Airship is a CRM and customer engagement specialist.

Our teams work to support and provide you with expertise to leverage the maximum ROI from your customer data. Our aim is to give you with a single customer view, connecting ALL of your data streams to drive touch-points throughout your business.

Let us show you where you can grow revenues by giving your customers a more relevant & timely digital experience.

We'd love to talk to you about your digital marketing, customer feedback, booking system, digital gift card or social media - we are experts in the full customer journey.

  • Data

    We integrate with multiple partners and have transactional storage facilities for Campaign, Feedback, EPOS, Booking, Unique Code and Wi-Fi data. Our platform is scalable, robust and secure.

  • Engine

    Our engine has been built with our clients over 12 years and is where the magic happens, dynamically updating customer records with every interaction and sending out bound broadcasts based on multiple touch points and milestones. We pride ourselves on providing an exceptional customer experience that generates an increased ROI to other platforms.

  • Applications

    Running off the Engine we have applications that look after CRM, Guest Feedback, Website Design & Build, Booking & Enquiry Management, Gift Card Sales, Broadcast Management and our most recent development Team Talk that looks after internal staff communications and sentiment measurement.

  • Services

    Finally, our support team acts as an extension of your own team providing help and expertise as required. Whether on a local level to assist managers in making the most of marketing channels to top level strategy to drive your business forward always focused on your commercial goals.

Get in touch

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