Blog and Updates

Take a look at how Wells & Co. are utilising Airship, in order to revolutionise their internal communication systems.

2020 was a tough year for everyone, including the traders at Sheffield’s Moor Market, and Sheffield Council didn’t want to let Christmas pass without doing something special for the people of the city.

It took just 10 minutes for popular independent burger restaurant, Fat Hippo, to sell-out their new DIY at-home burger kits and generate £8,000 of revenue after launching on social media.

With the government due to outline the Covid-19 restrictions that will be in place over Christmas, the hospitality industry is gearing up to reopen its doors in early December and make the most of a festive ‘rush’.

Now that you’re looking towards re-opening some venues, clear communication with your customers has never been more important. We’ve put together some ideas around how you can effectively target your customers and get them visiting now that lockdown restrictions are easing.

The government has announced that they are advising all operators to keep a temporary record of customers and visitors. But what does that mean for you and how can we help you?

What is a dark kitchen and why should you be considering the channel?

Rosa’s Thai Cafe have used Deliveroo for several years, and they have previously struggled collecting data from their delivery customers. But now, Yumpingo have created a mechanic that allows customer opinion to be collected outside of the venue.

Weave and Airship worked together to relaunch Byron’s Burger Club platform. How did we do it? Find out how we developed a robust CRM strategy and met long-term growth objectives through existing  performance and data points.

Airship provided Hickory's with full CRM on a self-service basis. This meant they could store all of their customer data in our secure CRM databases, as well as use our tools to segment this data and send email and SMS broadcasts out to their customers.

Read to find out how Airship increased loyalty and footfall in venues for Walkabout Bars.

This is the seed that grew into Toggle.

Airship were tasked by Revolution Bars to deliver an improved welcome journey, for first time customers. Here is how we did.

Airship were tasked with generating leads and building the social media presence of a not-for-profit social loan comparison website. Here is how we achieved it:

Carefully developed by taking into consideration the context the company operates in, the QAC branding needed simple designs, that are easy to implement by anyone without prior design experience. See what we produced: