November's Pinch Punch

As we gear up for the most wonderful time of the year, let’s take a look back at everything that made November sparkle!

📈November in numbers

• Over 99.4 million emails flew out via Airship this month, fueling festive campaigns and driving Christmas bookings across your venues.
• We’re thrilled to see our average conversion rate reach an impressive 20.64% across the Airship family.
• PoPs on Point: A grand total of 3.58 million PoPs were recorded, keeping guests engaged and coming back for more.

🚀 New face to the Airship family

Just in time for the busiest season of the year, we’re welcoming a host of fantastic new customers! Joining us this month are Stars Pubs & Bars, Patina, Wylam Brewery, Ever So Sensible, The Good Egg and Beach Street Restaurants.

The likes of Claro, Tollemarche Arms, Funbox, M&G Events, MBER, White Horse inn & Tudor Inn are already making waves with Airship, stepping up their CRM game for the festive season.

⚡Fresh developments

This festive season, we're focused on keeping the platform running smoothly and ensuring everything works seamlessly for our Airshippers. A huge thank you to everyone using Flight Assist AI, your feedback is invaluable! We’re constantly improving it, making it smarter and more intuitive every day.

🏃 Airship in action!

Our CEO Dan and CPO Andrew joined industry leaders at Peach 20/20 sharing insights on hospitality trends and exploring strategies for growth in the sector.

At the RMI judging day, Luci brought her expertise to the table as a judge, helping to spotlight excellence and innovation in the hospitality world. It was also a great opportunity to catch up with James Mobbs, Annica Wainwright and Alan Armstrong from our professionals network.

At the Restaurant Conference London, Luci hit the capital to connect with the industry. It was a day packed with mingling and gaining insights.

We also supported the kick off of ‘The Informants’ events with the wonderful KAM who put on a brilliant agenda full of actionable insights on how to create superfans. 

🌍 What’s going on in our world?

There’s a lot happening behind the scenes! We’re so excited to be growing the team in December with exciting new additions to our Marketing and Customer Success departments. We’re ready to end the year on a high and bring even more energy into 2025. 

✈️ Our Airship Captains

Alex Booth, a customer favourite, Alex has been delivering top-notch support and ensuring every client interaction is met with a smile and expert guidance. At the busiest time of the year, Georgina has been heading up the CS team, keeping things running smoothly and collaborating with product to make sure everything is up to scratch for our Airshippers. Stuart, our insights wizard has been working to provide all the key insights for black friday and beyond.

As December kicks off, we’re here to help you make the most of the festive season. From boosting Christmas bookings to smashing sales targets, we’ve got your back. Here’s to an even brighter December! ✨

‍