Blog and Resources

Hospitality is personal. For Loungers, that means making millions of customers feel understood across three distinct brands and more than 300 sites.

August has been a big one here at Airship. A brand-new community partnership, a run of blogs on getting more from your guest data, fresh faces joining our Professionals community, and a whole stack of improvements shipping across the platform. Here is everything that happened this month at Airship.

Ask most people what a software architect does all day and they picture someone hunched over a keyboard, writing line after line of code. Julian Cole, Airship’s Lead Architect for fifteen years, barely writes any.

You’ve been playing Top Table Trumps, you scanned the code on the card, and now you are here. Good. Consider this your quick guide to who we are, what we build and why more than 1,000 hospitality brands across 5,500 venues choose to power their marketing with us.

In one venue, you know every guest. Across fifteen or twenty sites, that instinct works from whatever reaches head office. Ask Airship connects your guest data into one view, so anyone can ask a question in plain English and act on the answer, across every site.

Ask Airship answers the question that opens and clicks never could: did the campaign actually bring guests through the door. Ask in plain language, get a straight answer from the behaviour Proof of Presence® already tracks. This is what marketing accountability really looks like.

The Mega Marketing Masterclass, Hijingo London, Wednesday 9th September. A practical day getting every last bit of value from your marketing before the busiest season hits. Sharp thinking from the best in hospitality marketing, ideas you can act on straight away. Spaces are limited.

July gave us plenty to talk about. The launch of a game changing tool, a new integration, the team out across the industry and new faces who have joined the company. Here is what the last month looked like at Airship.

We're proud to be backing Team Marketing, the 900-strong community built to help the people who market hospitality connect, learn and support each other. As Annual Partner, our job is simple: to help Team Marketing do even more of what they already do so well!

Ask Airship turns your guest data into straight answers, no reports, spreadsheets or data team required. Just ask a question in plain English and act on what comes back. Here are six revenue-driving questions to try today!

Sunday App now connects straight to Airship, so every order flows in automatically and builds a full guest profile. No exports, no uploads, just one clean contact ready for your campaigns. Already on Sunday App? Get in touch with our support team to switch it on!

Hospitality has never lacked data - it's lacked proof. Airship CTO Oskar Smith on how Ask Airship finally lets you prove your marketing is working.

Join Airship, Toggle and Spaceman Marketing for a 90-minute masterclass giving hospitality operators the tactical blueprint to maximise bookings, revenue and fan engagement 100 days before the World Cup.

Discover how Airship and The Game Boys are using gamification to capture more data, drive repeat visits, and make hospitality marketing fun.

Ever wondered what really happens after you hit send? Our CTO, Oskar Smith, reveals the secrets to getting your emails into inboxes.

Flight Assist AI helps hospitality marketers see the story behind their data and act on it instantly.