Toggle

Get selling gift cards and experiences

with our game-changer of a self service platform

We Are Proud to Work With

The Joiner's Kitchen
See how it works for yourself
Sign up to our demo journeys at the Joiner's Kitchen
image

Understand who, when, where and how often your customers visit.

Our Proof of Presence (PoP) metrics take all your existing data points that demonstrate a person on your database was in one of your locations (think booking, WiFi, unique code redemption), consolidates and deduplicates all that information, and tells you all sorts of stuff about the visiting habits of your database.
image

Presence frequency

How many times people have visited you within a date range.
image

Repeat presence rate

How often those who have visited you visit more than once.
image

Return visit rate

The number of visits by customers
image

Take your customer on a journey

Journeys drive customer delight, they are critical to engaging your customers and will drive continuous revenue.
image

Simplified Automation

Greet your customers and welcome them to your brand. Say happy birthday and reward them for their special occasions.
image

Interaction Triggers

Trigger communications when your customers make purchases, log-on to WiFi, leave feedback, make bookings, reach milestones and many more.
image

Retain

Keep your data clean. Automate re-engagement or cut them loose with our built-in retention tools.
image

Broadcast & Segmentation

Powerful search, segmentation, email & SMS broadcast tools built directly into the platform. No need for a separate email provider; Airship are experts in email delivery.
image

Search & Segmentation

Filter, search, include, suppress and refine. Find the most engaged customers for your content.
image

Email

Build beautiful, responsive emails directly in our platform.
image

SMS

Discover the power of SMS. When used alongside email as part of a customer journey it will quickly deliver revenue.

Single Customer View

By connecting all your data sources, Airship is your Single Customer View. We store transactional data from all your data providers to create a version of the truth.

image

Apps & Modules

Use your existing providers or get up and running with ours.
  • CRM
  • Feedback
  • Unique Codes

Customer Success

More than support, our customer success team are on hand to help you get the most out of our platform and offer expertise in strategy and creative to make more of your data.

When you join us, you’ll get a flexible customer success retainer which you can use when you need it – we’re always on hand to leverage a great database.

Recent Blogs

Customer Success Manager

In brief We’re a tech company building software for the restaurant and hospitality sector.We’re looking for a motivated, tech-savvy Customer Success Manager who is looking to join a small, friendly team where they feel they can really make a difference.It’s a flexible role with opportunity for remote working. Interested? Read on… Who are we? Airship is an established SaaS (software ...

We’re hiring a Junior Developer

Who are we? Airship is an established SaaS (software as a service) company based in Sheffield. We have two products that serve the best and most exciting brands in the UK hospitality industry – think Byron, The Alchemist, Leon, Turtle Bay, Chilago, Boxpark and many more. Don’t be misled by the word ‘established’ however – we’re in an exciting phase ...

We’re hiring a Senior Developer

Who are we? Airship is an established SaaS (software as a service) company based in Sheffield. We have two products that serve the best and most exciting brands in the UK hospitality industry – think Byron, The Alchemist, Leon, Turtle Bay, Chilago, Boxpark and many more. Don’t be misled by the word ‘established’ however – we’re in an exciting phase ...