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The Joiner's Kitchen
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Understand who, when, where and how often your customers visit.

Our Proof of Presence (PoP) metrics take all your existing data points that demonstrate a person on your database was in one of your locations (think booking, WiFi, unique code redemption), consolidates and deduplicates all that information, and tells you all sorts of stuff about the visiting habits of your database.

Presence frequency

How many times people have visited you within a date range.

Repeat presence rate

How often those who have visited you visit more than once.

Return visit rate

The number of visits by customers

Take your customer on a journey

Journeys drive customer delight, they are critical to engaging your customers and will drive continuous revenue.

Simplified Automation

Greet your customers and welcome them to your brand. Say happy birthday and reward them for their special occasions.

Interaction Triggers

Trigger communications when your customers make purchases, log-on to WiFi, leave feedback, make bookings, reach milestones and many more.


Keep your data clean. Automate re-engagement or cut them loose with our built-in retention tools.

Broadcast & Segmentation

Powerful search, segmentation, email & SMS broadcast tools built directly into the platform. No need for a separate email provider; Airship are experts in email delivery.

Search & Segmentation

Filter, search, include, suppress and refine. Find the most engaged customers for your content.


Build beautiful, responsive emails directly in our platform.


Discover the power of SMS. When used alongside email as part of a customer journey it will quickly deliver revenue.

Single Customer View

By connecting all your data sources, Airship is your Single Customer View. We store transactional data from all your data providers to create a version of the truth.


Apps & Modules

Use your existing providers or get up and running with ours.
  • CRM
  • Feedback
  • Unique Codes

Customer Success

More than support, our customer success team are on hand to help you get the most out of our platform and offer expertise in strategy and creative to make more of your data.

When you join us, you’ll get a flexible customer success retainer which you can use when you need it – we’re always on hand to leverage a great database.

Recent Blogs

Customer Success Exec

In brief We’re a tech company building software for the restaurant and hospitality sector.We’re looking for a motivated, marketing-and-tech-savvy Customer Success Executive who is looking to join a small, friendly team where they feel they can really make a difference.It’s a flexible role with opportunity for remote working. Interested? Read on… Who are we? Airship is an established SaaS (software ...

Marketing Manager

Title: Marketing Manager Start: Immediate Reporting to: CEO Location: Sheffield Who are we? Airship is a SaaS company based in the iconic Park Hill development overlooking Sheffield centre. We’re a friendly bunch and enjoy what we do, we keep our team informed of progress and recently received investment from the Northern Powerhouse investment fund via Mercia Tech to help get ...

Why Email is And Will Continue to be a Powerful Communication Channel

For us, email marketing is at our absolute core, and has been pretty much since we started out, (ignoring the simple SMS only days!). Despite social media, and other forms of messaging, email remains one of the most powerful and widely understood forms of communication. The image of email has changed. It’s very much still a thing, and a very ...