A HOSPITALITY CRM THAT's GREAT FOR YOU AND BETTER FOR GUESTS
some of our amazing customers
“This year has been a strange one; full of interesting changes and challenges, but also a chance to make time for those backburner projects that we never had enough time for. Airship has been a great example of that and the team has been a dream. For the first time, in a long time, we feel like we finally have the tools in place to implement a proper strategy. So, bring on 2021!”
Megan Burton-Brown
Head of Marketing, Tortilla
“In a year where we have gone from barely any tech to rather spangly CRM system, Airship have been at the centre helping us build our database. From customised customer newsletters to helping us gain feedback via automated emails, it has been a real gamechanger for us to be able to talk to our customers, even when the doors have been closed. Adding to that the team at Airship are brilliant, super helpful and all round good eggs.”
Anita Atkins
Brand Director, Boston Tea Party
“As a CRM provider Airship has helped us to improve our guest journey, segment our database and increase engagement, which has ultimately driven improved visit frequency from our followers and revenue. Georgina, Luci and the team have been fantastic and really go the extra mile when it comes to support. If you are looking to review your CRM system, I highly recommend that you check Airship out”
Andy Smithard
Head of Sales, Tapas Revolution
“Getting onboard with Airship in lockdown has meant we have been able to come back out the gates in a better position. We now have the tools to get to know our customers in a more meaningful way, at a time where we have a lot to learn about changing behaviours. Excited for this next chapter with Airship"
Ruth Nye,
Anglian Country Inns
“As a business that’s almost 25 years old, we have a large database built up over decades of service and needed the right technology to help us innovate, connect and re-connect with our customers. Airship’s hospitality-focused system has opened up so many new possibilities for us, the team are so hands-on and always willing to come up with creative solutions. I wouldn’t trust my email marketing to anyone else!"
Alex Zeilinger-Goode
Head of Marketing, PR and Partnerships, Nobu
ALL YOUR DATA IN ONE SPOT
You’ve got data flying around all over the place. We integrate with shed loads of hospitality platforms to bring it into one place to make life easier, and your marketing more powerful.
OUR INTEGRATIONSSEND THEM STUFF WHEN THEY VISIT
We’ve developed a pretty ground breaking technology that tells you how often, where and when your guests have visited. More than that, you can trigger emails based on this information. It’s sensational and we call it PoP (Proof of Presence).
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Take your customer on a journey
Journeys drive customer delight, they are critical to engaging your customers and will drive continuous revenue.
Automation
Triggers
Retention
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Broadcast and segmentation
Powerful search, segmentation, email & SMS broadcast tools built directly into the platform. No need for a separate email provider; Airship are experts in email delivery.
GET TO KNOW YOUR GUESTS
The clue is in the name, a good CRM is all about relationships - a two way thing. Airship allows you to tell your guests all about who you are, and provides ways for you to get to know them.
SEE HOW IT WORKS FOR YOURSELF
The Joiner’s Kitchen is our fictional restaurant with a very real digital guest journey. Head over there, sign up, and experience the basics of what Airship can do for yourself.
TAKE A LOOKSome of our amazing CUSTOMERS
