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Understand who, when, where and how often your customers visit.

Our Proof of Presence (PoP) metrics take all your existing data points that demonstrate a person on your database was in one of your locations (think booking, WiFi, unique code redemption), consolidates and deduplicates all that information, and tells you all sorts of stuff about the visiting habits of your database.

Presence frequency

How many times people have visited you within a date range.

Repeat presence rate

How often those who have visited you visit more than once.

Return visit rate

The number of visits by customers

Take your customer on a journey

Journeys drive customer delight, they are critical to engaging your customers and will drive continuous revenue.

Simplified Automation

Greet your customers and welcome them to your brand. Say happy birthday and reward them for their special occasions.

Interaction Triggers

Trigger communications when your customers make purchases, log-on to WiFi, leave feedback, make bookings, reach milestones and many more.


Keep your data clean. Automate re-engagement or cut them loose with our built-in retention tools.

Broadcast & Segmentation

Powerful search, segmentation, email & SMS broadcast tools built directly into the platform. No need for a separate email provider; Airship are experts in email delivery.

Search & Segmentation

Filter, search, include, suppress and refine. Find the most engaged customers for your content.


Build beautiful, responsive emails directly in our platform.


Discover the power of SMS. When used alongside email as part of a customer journey it will quickly deliver revenue.

Single Customer View

By connecting all your data sources, Airship is your Single Customer View. We store transactional data from all your data providers to create a version of the truth.


Apps & Modules

Use your existing providers or get up and running with ours.
  • Gift Card
  • CRM
  • Feedback
  • Unique Codes


More than support, our studio team are on hand to help you get the most out of our platform and offer expertise in strategy and creative to make more of your data.

When you join us, you’ll get a flexible studio retainer which you can use when you need it – we’re always on hand to leverage a great database.

Recent Blogs

Get to Know Who, How Often And Where Your Customers Visit With Our Proof of Presence Metrics. Welcome to The World of PoP.

Proof of Presence. Proving presence. Being able to prove that someone was present. Knowing when your customers were there. However you describe it, that’s what PoP is all about. In short, PoP takes all your existing data points that demonstrate a person on your database was in one of your locations (think booking, WiFi, unique code redemption), consolidates and deduplicates ...

How Revolution Bars Group is using the Airship platform. An interview with Kathryn Salé.

We recently caught up with Kathryn Salé, Digital Marketing Executive at Revolution Bars Group, to have a chat about their thoughts on email marketing, how they’re using different platform features and how it works for their multiple brands and sites.  A bit of a Revolution back story. Revolution Bars Group is a leading operator of premium bars with over 70 ...

We’re hiring! Customer Success Executive

Customer Success Executive Who are we? Airship is an established SaaS (software as a service) company based in Sheffield. We have two products that serve the best and most exciting brands in the UK hospitality industry – think Byron, The Alchemist, Leon, Turtle Bay, Chilago, Boxpark and many more. Don’t be misled by the word ‘established’ however – we’re in ...