Why hospitality teams choose Airship
Hospitality marketing is different. Guest behaviour changes quickly, venues generate huge amounts of disconnected data and proving impact across multiple systems has traditionally been difficult.
Airship is built specifically for hospitality, connecting customer data points, campaigns and guest engagement into one clearer customer view. The result is the only platform designed to help your team close the marketing loop and finally connect marketing activity to real customer behaviour, repeat visits and long-term guest value.
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You're in Good Company
Over 450 brands trust Airship to manage data and fulfil their digital communications.
Hospitality Focused
We only work with hospitality brands. Which means every single new feature, upgrade or development has been made for you.
80+ Integrations
We integrate with 80+ tech providers, to collect valuable data for all your customer engagement.
Budgetproof Pricing
We offer a fixed price per location, designed to support your growth!
Email Builder
A simple drag and drop tool that allows for personalised content, alongside a full image library, HTML compatibility, editing tools and so much more.
Unlimited Support
Our Customer Success team are hospitality specialists, that are on tap to support you with anything. Big or small.
Omni-Channel
Airship provides an email and SMS services, that you can use to engage with your customers across various mediums.
A Wealth of Knowledge
We proactively support operators through providing resources and training on all things hospitality marketing.
Proof of Presence
We have metrics that others don’t, so you can understand more customers, better.
We're a good bunch of humans
Not only do we enjoy what we do, but we also have a passion for the tech, the sector and for our people.
Ask Airship
Our powerful AI helps you turn questions into instant insight, live customer segments and smarter marketing decisions, all from your hospitality data.
Performance Dashboard
Track live customer segments and hospitality metrics in one connected dashboard, built to measure what’s really driving growth.
Don't take our word for it.
See what our clients have to say!
Tom Patrick
'Really impressed so far, all of our customer data is now in one place and the integration between Toggle & Airship is a real bonus. An integrated email and gifting platform is vital to future proof any hospitality business.'
Lyndsay Anderson
'We looked at a number of CRM and Voucher partners but what we loved about Airship and Toggle is their focus on the hospitality industry. They get it. They love it. They feel like true partners that we can grow with.'
Mark Warburton
'Working with Airship to date has been a real eye opener to the world of Data. This is just the start of an exciting journey with an industry leader.'
Tom Patrick
'Airship has transformed our marketing strategy. We can understand our customer more, and convert our emails into visits. Using targeted emails based on Airships PoP has allowed us to not only increase our SPH but has also allowed us to drive reactive sales and bums on seats!'
Vicki Phimister
'With 85 million customers a year stopping with us at Welcome Break, we wanted to introduce a CRM system that would help us to better understand our customers and give us the platform to talk to them in the most efficient and engaging way.'
Caroline Williams
'When we came to evaluate CRM platforms to support our digital strategic objectives, Airship stood out as an inspiring and collaborative partner with a tested track record. Working in the platform is intuitive and whenever we needed support Airship have been quick to help.'
Sophie Evans
‘When picking a new CRM system, I instantly gravitated towards Airship as their integrations are great and their Proof of Presence tool is incredible. I can’t wait to really start utilising its features to support our digital innovation plans.’
Victoria Mak
'We feel Airship's support will help us create personal relationships with our customers, determine their needs and capitalise on improved customer relations.'
Sarah Rippon
'Switching to Airship has been a significant move for our brand. We are now able to get clearer understanding of our audience and can communicate with them in a much more targeted way.'
See how it works for yourself
The Joiner’s Kitchen is our fictional restaurant with a very real digital guest journey. Head over there, sign up, and experience the basics of what Airship can do for yourself.
