Meet our Professionals
Experts, wizards, masterminds or genius. Whatever you want to call them, we’ve assembled the best hospitality minds we could find to offer services and expertise in a huge range of areas.
Some of them are directly linked with what we do on Toggle & Airship, some of them aren't. Regardlessly, they’re all top people. So, have a browse, and go and meet them.
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Natural Selection Design is a Liverpool-based creative agency specialising in branding, design, photography, and videography. They work with brands like Faber and The Black Friar, focusing on adaptability and innovation.
GAZER is a strategic marketing agency driving measurable growth across the supply chain for food, drink, and hospitality brands. Specialising in content creation and high-performance websites, GAZER empowers operators to engage audiences and increase customer loyalty. Their strategic approach ensures every campaign delivers real impact and measurable results.
Paul Richardson is a Freelance Web Designer and Webflow Developer, as well as a Webflow Certified Partner, with over a decade of experience in the hospitality space. Specialising in creating bespoke, user-friendly websites on Webflow, I work closely with clients to deliver high-performing, SEO-optimised sites. Using no-code and AI tools, I integrate clients’ digital partners and internal systems into their websites. My focus is on helping businesses thrive online by building websites that are visually appealing, easy to update, and built to convert.
Thrive Branding was founded in 2023, after 30 years working with big brands, many in the hospitality space including… (deep breath) Beefeater, Out & Out, Harvester, Toby Carvery, Little Chef, Miller & Carter, Whitbread, Crown Carvery, Hydes Brewery, Slim Chickens, Giraffe, Ed's Diner, GBK, Pizza Hut, Haven, Fishworks, Harry Ramsden's, Haven, Holiday Inn Express, Marriott, Vintage Inns and Carluccio's. Thrive Branding understands the challenges of maximising your marketing budget without compromising on quality. We ensure you get top-notch branding, strategy, websites, menu design, POS and marketing services without the big agency price tag. Our collaborative approach and commitment to value ensures that every penny counts towards growing your brand.
Vouch Global are a Creative First, Performance Marketing Agency. Delivering new customer growth and increasing the Life Time Value of your existing customer base.
Founded by Jack Edge, EDGEY is a team of disruptive digital do-ers with over 10 years experience in the hospitality marketing game. A proper digital right-arm for the best hospitality brands in the world (ask Loungers, Comptoir + NQ64), specialising in website development, paid media campaigns, launches, SEO and most importantly CRM.
With over 10 years of 'Head of' and 'Director' level experience I help hospitality businesses optimise their tech stack and customer journeys - from CRM to booking platforms, websites, WiFi and feedback. This enables operators to increase the quality and quantity of data they collect from their guests and then use this to attract more customers, increase spend per head, drive visit frequency, improve guest experience and grow the current and future value of the business.
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Kitch is an award-winning social agency with a well-earned reputation for growing thriving communities and supercharging hospitality brands online. Their clients include Young's Pubs, Ole & Steen, Harry Ramsden's, Busaba and Searcy's. Kitch has partnered with KAM to deliver State of Social, the first industry-wide benchmarking report dedicated to social metrics in hospitality.
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Digital marketing agency driven by performance. Where social and search are concerned these are your first port of call. With in-depth understanding of how hospitality businesses need to structure their ad campaigns and integrate with existing technologies to generate incremental bookings.
Alan Armstrong is a seasoned marketing professional and the driving force behind Spaceman Marketing, a consultancy that specializes in the hospitality industry. With over 25 years of hands-on experience, Alan has honed his expertise working alongside some of the UK’s largest hospitality operators. His educational background, which includes degree-level qualifications in Marketing and Business Leadership, gives him a well-rounded perspective on both strategic planning and tactical execution via his highly acclaimed 636 model. Spaceman Marketing offers a comprehensive suite of services designed to elevate the branding and marketing strategies of its clients. Alan's firm provides Branding services that encompass everything from developing brand identities to crafting compelling narratives that resonate with target audiences. By understanding the unique selling points of each client, Alan helps create brand experiences that are both memorable and impactful. In the realm of Digital Marketing, Spaceman Marketing offers cutting-edge solutions tailored to the unique needs of the hospitality sector. These services include project management of website design and development, search engine optimisation (SEO), pay-per-click (PPC) advertising, and social media management. Alan understands that in today’s digital age, a strong online presence is crucial for any business looking to succeed. His team of experts works closely with clients to create and manage digital campaigns that drive traffic, engage users, and convert leads into loyal customers. Another cornerstone of Spaceman Marketing's offerings is its focus on content marketing. Alan believes that content is king and has built a team adept at creating engaging, relevant, and high-quality content that attracts and retains customer attention. From blog posts to newsletters and video production, Spaceman Marketing ensures that the content aligns with the brand's voice and reaches the right audience. CRM Marketing is another area where Alan's firm excels, using data-driven strategies to design and execute email campaigns that not only reach the inbox but compel the recipient to act. By leveraging segmentation and personalisation, these campaigns are tailored to meet the specific needs of different customer segments, thereby maximizing engagement and ROI. Alan is also deeply committed to offering consultancy that provide a holistic approach to marketing. He partners with clients to understand their unique challenges and business goals, delivering bespoke strategies that are both innovative and effective. His consultancy services cover everything from market analysis and strategy development to campaign execution and performance evaluation. SPACEMAN’s passion for helping businesses thrive, combined with his extensive experience and deep industry knowledge, make him a trusted partner for hospitality brands looking to enhance their marketing efforts. Through Spaceman Marketing, Alan continues to innovate, ensuring that his clients not only meet but exceed their marketing objectives and beyond!
Flaunt Digital is a Leeds-based digital marketing and development agency with a team of marketing specialists covering all key digital channels. It was born from the desire to build an agency that fixes the problems that exist in most agencies.
Providing pro-active and reliable IT support for restaurants, hotels, spas and hospitality businesses of all shapes & sizes They help with; Website Hosting & Design Business Mobile Solutions Office 365 Managed 4G & 5G Managed Fibre & Broadband Works with companies like NCR, Centegra, Zonal, Tevalis, Vita Mojo, Lightspeed & OpenTable
Sarah Brading is an independent marketing strategist with 13+ years exclusively within the restaurant industry.
Nineteen are a specialist hospitality marketing and PR agency, we are passionate about creating strategic solutions that are memorable and above all add to the bottom line. For us hospitality marketing and PR is all about relationships. Our approach starts with understanding your audience and your business, then developing relationships that will help grow your business. Our ultimate goal is loyalty. We want consumers to become loyal to your brand. To do this we will create strategies to connect with guests at every point of their journey and that is just for starters… We are a team of 5 based in Liverpool but work nationwide with a cross section of hospitality operators.
Understanding and influencing the customer journey is vital to any business and getting it even slightly wrong, can be catastrophic. KAM Media is a research consultancy, specialising in hospitality and retail. Our research and insights tools.
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DataHawks is a data-led insights and activation agency, and proud CRM partner of brands including Zizzi, Rosa’s, Wingstop & Tenpin. The DataHawks team deep dives into your customer data, surfacing business changing insights and opportunity; telling you exactly which customers in your base are most valuable, who are lapsing, and who represent the biggest opportunity. DataHawks then turn insight into revenue driving action, through a range of fully managed CRM services, delivering high-converting, emotionally compelling email, SMS & WhatsApp campaigns, with measurable incremental impact. And the numbers speak for themselves - £32 of incremental revenue for every £1 spent with them, all using your existing customer data and tech.
Bums on Seats are the UK’s largest outsource sales agency for the hospitality sector. We grow your revenue through pre-booked sales and build business resilience.
If you want to squeeze more juice out of your written communications, you need to speak to 2Forks. Annica and Anna have specialised exclusively in food and drink copywriting since 2014, helping the likes of Dishoom, Wahaca and.
