The Hospitality CRM
Centralise your data. Send tailored emails. Drive visit frequency.
A CRM built to do the heavy lifting for you
Airship will take on the digital marketing smarts, in order to get people in your venue more often.
Take your guests on a journey
Digital guest journeys that will delight, engage, and have them coming back to see you sooner and more often.
Automation • Triggers • Retention
Segmentation, then broadcast
Powerful audience builder with email & SMS broadcast tools built directly into the platform. No need for a separate email provider;
Airship are experts in email delivery.
Segmentation • Email • SMS
Check out Airship's Boosters
What our Airshippers say about us
Check out what some of our customers say about us.
Tom Patrick
'Really impressed so far, all of our customer data is now in one place and the integration between Toggle & Airship is a real bonus. An integrated email and gifting platform is vital to future proof any hospitality business.'
Lyndsay Anderson
'We looked at a number of CRM and Voucher partners but what we loved about Airship and Toggle is their focus on the hospitality industry. They get it. They love it. They feel like true partners that we can grow with.'
Mark Warburton
'Working with Airship to date has been a real eye opener to the world of Data. This is just the start of an exciting journey with an industry leader.'
Tom Patrick
'Airship has transformed our marketing strategy. We can understand our customer more, and convert our emails into visits. Using targeted emails based on Airships PoP has allowed us to not only increase our SPH but has also allowed us to drive reactive sales and bums on seats!'
Vicki Phimister
'With 85 million customers a year stopping with us at Welcome Break, we wanted to introduce a CRM system that would help us to better understand our customers and give us the platform to talk to them in the most efficient and engaging way.'
Caroline Williams
'When we came to evaluate CRM platforms to support our digital strategic objectives, Airship stood out as an inspiring and collaborative partner with a tested track record. Working in the platform is intuitive and whenever we needed support Airship have been quick to help.'
Sophie Evans
‘When picking a new CRM system, I instantly gravitated towards Airship as their integrations are great and their Proof of Presence tool is incredible. I can’t wait to really start utilising its features to support our digital innovation plans.’
Victoria Mak
'We feel Airship's support will help us create personal relationships with our customers, determine their needs and capitalise on improved customer relations.'
Sarah Rippon
'Switching to Airship has been a significant move for our brand. We are now able to get clearer understanding of our audience and can communicate with them in a much more targeted way.'
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All your data in one spot
You’ve got data flying around all over the place. We integrate with shed loads of hospitality platforms to bring it into one place to make life easier, and your marketing more powerful.
Send them stuff when they visit
We’ve developed a pretty ground breaking technology that tells you how often, where and when your guests have visited. More than that, you can trigger emails based on this information. It’s sensational, and we call it PoP (Proof of Presence).
Get to know your guest
The clue is in the name: good Customer Relationship Management is all about RELATIONSHIPS- a two way thing. Airship allows you to tell your guests all about who you are, and provides ways for you to get to know them.
Get to know who, when and where your guests visit
PoP is a pretty ground breaking technology that tells you how often, where and when your guests have visited. Across your estate, you’ll be able to understand how your marketing is affecting footfall in your venues with a host of powerful metrics.
