We're Hiring: Toggle Enterprise Business Development Manager

About Us

Airship (CRM) and Toggle (Gifting & Experiences) are two of the UK’s leading hospitality SaaS platforms. 

We help pubs, bars, restaurants, hotels, and leisure operators grow guest spend, build loyalty, increase repeat visits, and unlock new commercial opportunities through smarter technology.

Toggle works with  over 500 brands across 5,000+ locations, and has 40+ integrations across hospitality technology. We're proud to be one of the sector’s most trusted commercial growth partners.

We’re deeply hospitality-focused, commercially driven, and passionate about helping operators win technology platforms. 

Role Overview

We’re looking for a proactive, commercially sharp Enterprise Business Development Manager to help accelerate our next stage of growth.

This is a more senior sales role focused on winning larger, more strategic opportunities across:

• Enterprise Toggle prospects
• Multi-site and group operators
• Foodie Favourites Card growth
• Strategic outbound opportunities
• High-value inbound enterprise leads

This is not a purely inbound role.

You’ll be expected to identify, engage, nurture, and close larger opportunities, while also confidently converting warm leads generated through marketing, partnerships, and referrals.

You’ll work closely with senior leadership and play a direct role in expanding our presence in larger hospitality groups, helping shape how we position Toggle and associated commercial products at scale.

We’re looking for someone with experience, resilience, and the ability to open doors as confidently as they close them.

Key Responsibilities

Enterprise Sales Growth

• Identify, prospect, and win larger hospitality operators and group-level opportunities
• Build and manage a pipeline of strategic outbound opportunities
• Convert enterprise inbound enquiries into high-value customers
• Lead complex sales conversations across multiple stakeholders
• Build commercial proposals and negotiate effectively

Toggle & Foodie Favourites Focus

• Drive growth of Toggle across enterprise and strategic prospects
• Champion Foodie Favourites Card adoption across both existing and new operators
• Understand customer commercial goals and align solutions accordingly
• Position broader gifting, stored value, and revenue opportunities confidently

Strategic Commercial Development

• Work alongside Head of Sales on larger strategic deals
• Represent Airship & Toggle at industry events, trade shows, and networking opportunities
• Develop strong sector relationships that generate future pipeline
• Provide market insight into trends, competitors, and growth opportunities

CRM & Performance

• Maintain excellent pipeline hygiene and forecasting in Pipedrive
• Consistently hit and exceed monthly / quarterly revenue targets
• Track outreach, deal progression, and commercial performance

Skills and Experience

Essential

• Minimum 3 years’ experience in sales, business development, or commercial roles
• Proven ability to win or contribute to larger B2B deals
• Hospitality, SaaS, or hospitality tech experience
• Strong outbound and inbound sales capability
• Confident communicator across all levels, from site operators to senior stakeholders
• Highly resilient, self-motivated, and target-driven
• Commercially strategic and opportunity-focused
• Excellent organisation and pipeline management

Desirable

• Experience with enterprise hospitality operators
• Knowledge of gifting, payments, CRM, or guest engagement platforms
• Existing hospitality network
• Experience with consultative or solution-led sales

Why Join Us

• High-impact role with genuine strategic importance
• Opportunity to shape enterprise growth within Toggle
• Sell market-leading hospitality products with strong product-market fit
• Blend of hunting, strategy, and closing
• Direct exposure to senior leadership and major commercial projects
• Clear progression path within a scaling commercial function
• Work with some of hospitality’s best-known operators
• Supportive culture, where great people and relationships really matter
• Be part of a team that champions hospitality and celebrates the sector we love

Our Values

Positive Impact: Bring energy, optimism, and a solution-focused mindset. Approach interactions with the intent to leave people and situations better than you found them.

Own it, Together: Take initiative, show accountability, and share responsibility for collective success.

Thoughtful Excellence: Act with integrity, speed, and attention to detail, considering the bigger picture and real-world impact.

 Package

• £40,000 base salary - OTE £60k
• Hybrid working, ideally London-based for partner and customer access
• Company perks and travel to industry events
• Cycle to Work scheme
• 2 paid days volunteering
• Electric Car Scheme
• An extra day off for your birthday
• Buy and sell holidays
• Flexible hybrid working
• Vitality Health Insurance
• Company pension scheme
• Access to counselling and advice via our EAP
• Free fruit, cereal, yoghurts and refreshments in the office

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Ready to apply?

If you're ready to take ownership of a role where the details really matter, make a tangible impact for our clients, and bring an AI-first mindset to everything you do - we'd love to hear from you!

Please email your CV and Covering Letter to: amy.mellors@airship.co.uk

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