Technical Success Manager

We build beautiful, lovingly engineered SaaS products for the hospitality industry. And we’d like you to join us as our Technical Success Manager. What can you expect? As Technical Success Manager, you’ll be right in the middle of the action. Part-project manager, part-tech support and part-solution consultant/designer, you’ll have the opportunity to deploy all of […]

Business Development Executive

Title: Business Development Executive Start: Immediate Reporting to: Sales Director Location: Flexible – but minimum one day per week in Sheffield Who are we? Airship is a SaaS company with a focus in hospitality. We’re a friendly bunch and enjoy what we do.   We have three platforms that help our customers generate revenue: Airship (airship.co.uk) […]

Full Stack Developer

Who are we? Airship is an established SaaS (software as a service) company based in Sheffield. We have two products that serve the best and most exciting brands in the UK hospitality industry – think Byron, The Alchemist, Leon, Turtle Bay, Pret a Manger, Chilango, Boxpark and many more. Don’t be misled by the word […]

Don’t lose customers before they even arrive, especially now – Rupert Macfarlane

Don’t lose customers before they even arrive, especially now – Rupert Macfarlane

About Rupert Macfarlane Rupert is the MD of The Advanced Sales Network, a member of our Professionals network. The Advanced Sales Network (TASN) provides a range of sales solutions to businesses in the hospitality industry, designed to transform prebooked sales performance. Take a look at their Professionals page here.   Enquiry Handling through Lockdown There was […]

Airship on IMA Europe Summer Webinar

Airship on IMA Europe Summer Webinar

Airship and Toggle CEO, Dan Brookman, took a seat during one of the IMA Europe Summer Series webinars ‘Getting Going Together’, talking about how lockdown has catapulted technology within hospitality forward a couple of years, and what operators are looking towards now the industry is opening up again. Watch it here

Track & Trace – Doing the right thing and driving new data.

Track & Trace – Doing the right thing and driving new data.

The government has announced that they are advising all operators to keep a temporary record of customers and visitors. But what does that mean for you and how can we help you? A net positive Firstly, we think this advice by UK Gov is actually a positive for operators, as it provides both the opportunity […]

How to use our PoP feature to get people through the doors as you’re reopening

How to use our PoP feature to get people through the doors as you’re reopening

Segmenting and targeting your customers post lockdown Now that you’re looking towards re-opening some venues, the need to talk to your customers is greater than ever. We’ve put together some ideas around how you can effectively target your customers and get them visiting now that lockdown restrictions are easing.  PoP segments Through our integrations, Airship […]

A strategic approach to dark kitchens – Simon Browning

A strategic approach to dark kitchens – Simon Browning

About Simon Browning I’m a freelance hired specialist in the foodservice industry, (loosely considered under the consultancy bracket) I look after the strategic creation and development of new business channels. I’m mainly retained by a number of foodservice brands and act as part of their team, often responsible for the ongoing management and strategic development […]

Driving data, loyalty and gifting via Yumpingo & Deliveroo – Rosa’s Thai Cafe Case Study

Driving data, loyalty and gifting via Yumpingo & Deliveroo – Rosa’s Thai Cafe Case Study

Aim of the campaign The journey drives valuable customer feedback, promotes Rosa’s gift cards to potential customers and drives database growth from the delivery channel. Background Rosa’s Thai Cafe have used Deliveroo for several years, and they’ve previously struggled with ways to collect data from their delivery customers. Yumpingo, their feedback platform, have created a […]