Blog and Resources

Take a look at how Wells & Co. are utilising Airship, in order to revolutionise their internal communication systems.

We up'd Club Valbon's social media presence. How? read here.

Airship were tasked with generating leads and building the social media presence of a not-for-profit social loan comparison website. Here is how we achieved it:

Get ready for the day that your door opens, by driving loyalty through engagement over lockdown.

WiFi Data, Table Bookings, Customer Feedback, Gift Cards, Pay at Table , Click & Collect, Apps... Track & Trace! There's more data than ever before pumping through hospitality, this year especially.

Now that you’re looking towards re-opening some venues, clear communication with your customers has never been more important. We’ve put together some ideas around how you can effectively target your customers and get them visiting now that lockdown restrictions are easing.

WIth many businesses finding themselves yet again behind closed doors due to lockdown 3.0, we wanted to share some tips and ideas that can be taken advantage of throughout January and February 2021 - helping to keep your loyal fans engaged and spending.

Look after your staff first and the rest will follow” is a mantra of business but, with 83% of leaders in the hospitality sector having furloughed staff, ensuring that workforces continue to be engaged and motivated is just one of many hurdles that operators have encountered over the last year.

Here is how to drive Revenue with WiFi Data.

With the government due to outline the Covid-19 restrictions that will be in place over Christmas, the hospitality industry is gearing up to reopen its doors in early December and make the most of a festive ‘rush’.

Airship provided Hickory's with full CRM on a self-service basis. This meant they could store all of their customer data in our secure CRM databases, as well as use our tools to segment this data and send email and SMS broadcasts out to their customers.

Here is how to improve your email delivery through reputation.

Today marks an entire year of binge-watching, binge-eating, binge-nothing, doom scrolling, zoom calling, panic buying, doorstep clapping, 5k running, home working (or at least trying to), in the United Kingdom.

Ever wandered into a bar and panic ordered a diet coke out of lack of choice or inspiration? More and more, we are hearing consumers commenting on the lack of alcohol-free alternatives available in pubs which leave them feeling uninspired and excluded from social occasions.

With every hospitality sector news update there is further proof that while clearly, we are still underwater, and will be for some time to come, there is also a growing number of start-up vehicles building teams and war chests to capitalise on the inevitable fallout.